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Customer Story

How Signature Shutters & Blinds cut quoting time in half

Chris Rabbitts did not choose Xobuya. He inherited it when he bought the business. Ten years of quotes, products and supplier pricing then moved to a brand new native app over a single weekend.

Shutters, blinds and awnings On Xobuya since 2015 Migrated August 2026 sigshutters.com.au
Chris Rabbitts, owner of Signature Shutters and Blinds
Chris Rabbitts
50%
Less time spent building a quote
10 yrs
Of customer history carried across
1
Weekend to complete the changeover
1 wk
For the whole team to find their feet
The ability to duplicate a line item halves my quoting time. I couldn't give this system any more of a rap, it's been flawless from start to finish.
Chris RabbittsOwner, Signature Shutters & Blinds

The TakeoverIt came with the keys

When Chris bought Signature Shutters & Blinds, Xobuya was already there. It had been running the business since 2015, long before he arrived, and it came across with everything else on the balance sheet.

A new owner goes through the inherited stack with a sharp pencil. Most of it gets questioned, and plenty of it gets cut.

First thing you do taking something over is work out what to get rid of. This wasn't on the list.

Chris Rabbitts, Owner

The ChallengeTen years of history, one weekend

In August 2026, Xobuya moved the business off its original FileMaker framework and onto a brand new native app. For Signature, that meant a decade of customer history, products and supplier pricing had to land intact, and the business had to open on Monday as if nothing had happened.

  • A single weekend of cutover
    Ten years of customers, products and supplier pricing migrated from the old framework to the new platform.
  • About a week to find their feet
    A complicated changeover on paper. Once the team was up and running, it took roughly a week to get the hang of the new app.
  • Support through the transition
    Real people on the other end of the line while the business kept quoting, ordering and installing.

Our changeover was quite complicated, but once we were up and running it only took about a week for the team to get the hang of the new app. The support has been great, and we've been blown away by the speed, efficiency and features compared with the original platform.

Chris Rabbitts, Owner
Real Impact

Where the time went back

Quoting in half the time

Most window coverings quotes are the same line over and over with the measurements changed. Duplicating a line item keeps Chris moving while he is still standing in the room.

"Duplication of a line item halves my quoting time."

Price rises stop being a project

Supplier pricing moves whether you are ready or not. Updating it in Xobuya is a short job instead of a weekend of spreadsheets, so quotes stay accurate and margins stay where they were set.

"Incredibly easy to update pricing to stay in line with suppliers."

Built for the field

Full offline capability, automatic background sync, and online quote approval and payment. The van and the office see the same job without anyone re-keying it at the end of the day.

The Verdict
I can't imagine running my business without Xobuya. The team and I wouldn't have it any other way.
Chris RabbittsOwner, Signature Shutters & Blinds

Want the same weekend?

We migrate your products, pricing and customer history for you, then stay on the line while your team settles in.